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IWA 4-2005  质量管理体系.ISO 9001-2000在本地政府的应用指南

标准编号:IWA 4-2005
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中文标准名称:质量管理体系.ISO 9001-2000在本地政府的应用指南
英文标准名称:Quality management systems - Guidelines for the application of ISO 9001:2000 in local government
标准状态:已作废
被代替标准号:IWA 4-2009
废止时间:2009/02/23
语言:英文版, 中文版
发布日期:2005-10
实施日期:2005-10-06
标准类别:其他国内外OTHERSS

中国标准文献分类法(中标分类CCS):综合>>标准化管理与一般规定>>标准化、质量管理
标准页数:53P;A4
标准目录:The objective of International Workshop Agreement IWA 4:2005 is to provide local governments with guidelines for the voluntary application of ISO 9001:2000 on an integral basis. These guidelines do not, however, add, change or modify the requirements of ISO 9001:2000. For a local government to be considered reliable, it should guarantee minimum conditions of reliability for the processes that are necessary to provide all the services needed by its citizens in a consistent and reliable manner. All the local government's processes, including management, core, operational and support processes, should constitute a single, integral, quality management system. The integral character of this system is important because, otherwise, although a local government could be reliable in some areas of activity, it may be unreliable in others. For a government to be considered reliable, it should guarantee minimum conditions of reliability for all key processes and services. To achieve this, it is advisable that the local government clearly identify the management, core and support processes that, together, make it reliable (see Annex A). Annex B provides a diagnostic tool for local governments to evaluate the scope and maturity of their processes and services.
标准简介:The objective of this document is to provide local governments with guidelines for the voluntary application of ISO 9001:2000 on an integral basis. These guidelines do not, however, add, change or modify the requirements of ISO 9001:2000. For a local government to be considered reliable, it should guarantee minimum conditions of reliability for the processes that are necessary to provide all the services needed by its citizens in a consistent and reliable manner. All the local government’s processes, including management, core, operational and support processes (see 3.5), should constitute a single, integral, quality management system. The integral character of this system is important because, otherwise, although a local government could be reliable in some areas of activity, it may be unreliable in others. For a government to be considered reliable, it should guarantee minimum conditions of reliability for all key processes and services. To achieve this, it is advisable that the local government clearly identify the management, core and support processes that, together, make it reliable (see Annex A). Annex B provides a diagnostic tool for local governments to evaluate the scope and maturity of their processes and services. All the guidelines indicated in this document are general and they are intended to be applicable to all local governments regardless of their type, size and services provided. As IWA 4 is a guidance document, the guidance provided is not subject to the "exclusion" of requirements, as is the case for ISO 9001. The user is free to apply the guidance as necessary, to their maximum benefit.
标准关注次数:1115
文件格式:纸质版或者PDF电子版(用Acrobat Reader打开)或Word版本doc格式
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文件大小:861KB
添加时间:2013/07/01
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